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- The Guidance Room Andreas
The Guidance Room - Andreas
Andreas is 60 years old and has long experience in the finance sector. This case illustrates how guidance practitioners can support individuals in later career stages, particularly in relation to values, identity and transitions in working life.
About the Case
Andreas is 60 years old and has long experience in the finance sector. He feels that his competence is no longer valued at work and is considering making a change.
This case illustrates how guidance practitioners can support individuals in later career stages, particularly in relation to values, identity and transitions in working life.
Suggested approach
1. Start with Episode 1
Identify the main challenges and key aspects of the situation.
- What stands out?
- What seems most important at this stage?
- What would you focus on as a career counselor or career guidance practitioner?
2. Watch Episode 2
Observe how the practitioner approaches the situation.
- What methods are used?
- How is the conversation structured?
- How does the practitioner respond to the guidance seeker?
3. Work with the reflection questions
Use the questions to deepen your analysis.
- What works well?
- What would you have done differently?
- What dilemmas or considerations arise?
Background: Career Guidance for Adults and Students in Higher Education in Norway
Adults in Norway can access career guidance through public career centres (karrieresentre), adult education centres, the Labour and Welfare Administration (Nav), higher education institutions, and community-based services.
Career centres offer free guidance to residents of all ages. Services may include:
- support with educational and career choices
- understanding job opportunities and labour market transitions
- skills mapping and recognition of prior learning
- CV and application support
- group sessions, workshops and digital services
The Directorate for Higher Education and Skills (HK-dir) has a public website in Norwegian for information about education and work at Utdanning.no, and offers digital career guidance at Karriereveiledning.no, which is free and available to the entire population.
Episode 1: Meet Andreas
Meet Andreas
Reflection Questions
After Watching Episode 1, reflect together:
- What career-related challenges does Andreas face?
- Is there anything in Andreas' situation that you recognise from your own guidance practice?
Episode 2: The guidance session with Andreas
Join the guidance session with Andreas
The two guidance moments focus on:
- Exploring Values
- Closing the Process
Reflect together:
- How would you guide Andreas?
- The session shows only brief moments from a full guidance conversation. Is there anything else you think should have been said or done?
Reflection Questions
After Watching Episode 2
Use these questions to explore key aspects of the guidance process together:
- How does the guidance practitioner respond to frustration and loss of status?
- How are values and identity explored?
- How is late-career transition addressed?
- What alternative approaches could you consider?
Episode 3: Reflection
Thematic Reflection Questions
Use these questions to reflect on key themes in the guidance sessions with Andreas. You may also connect your reflections to the self-assessment tool My competence.
Theme 1: Values and late-career reflection
- How do you explore values with clients?
- How important are values in guidance?
- How do you support clients less comfortable with emotions?
- How do approaches differ for seniors?
Theme 2: Change, responsibility and consequences
- How do you respond to bold client decisions?
- What responsibility does the practitioner have?
- How does this influence your approach?
- What if guidance does not lead to change?
Theme 3: Transitions and ageing
- What characterises late-career transitions?
- How can these be supported?
- What challenges arise in changing jobs later in life?
- How can experience be made visible?
Theme 4: Context and opportunities for seniors
- What should be considered when guiding seniors?
- How does the labour market affect opportunities?
- How can networks be used effectively?
- How can complex careers be mapped?
